Refund policy

Return and Refund Policy

Introduction
True Nirvana is committed to ensuring customer satisfaction. Our return and refund policy outlines the conditions under which returns and refunds are accepted.

Return Eligibility
1. Returns are accepted within *7 days* of delivery.
2. The product must meet the following conditions:
   - Unused and in its original packaging.
   - Accompanied by the original invoice or proof of purchase.

Return Process
1. *Initiate a Return:* Email us at *support@truenirvana.in* with your order details and reason for the return.
2. *Approval:* Once your request is reviewed, we will provide instructions for shipping the product back to us.

   - 
Refund Process
1. Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.
2. Approved refunds will be processed within *7 business days* and credited to the original payment method within *7 business days.
3. Shipping fees (if any) are non-refundable unless the return is due to a company error.