Terms of service

# Terms and Conditions

## Introduction
Welcome to True Nirvana, your trusted provider of high-quality food products. By accessing or using our website, https://truenirvana.in/, you agree to abide by the following terms and conditions. These terms govern your use of our website and services. If you do not agree with these terms, you must refrain from using our website.

## Definitions
1. *"Website"* refers to https://truenirvana.in/.
2. *"User"* refers to any individual or entity accessing the website.
3. *"Products"* refer to food items and related goods sold on the website.

## Use of the Website
1. *Eligibility:* Users must be at least 18 years old or have parental/guardian consent to use our website and services.
2. *Prohibited Activities:* Users must not:
   - Engage in fraudulent or illegal activities.
   - Upload or distribute harmful software or content.
   - Attempt to disrupt the website’s functionality or security.
3. *Account Responsibility:* Users are responsible for maintaining the confidentiality of their account details and ensuring all information provided is accurate.

## Product Information
1. *Accuracy:* True Nirvana strives to provide accurate product descriptions, images, and pricing. However, minor discrepancies may occur due to variations in display or updates.
2. *Availability:* All products are subject to availability. If an item is unavailable after placing an order, we will notify you and provide alternatives or a refund.

## Pricing and Payment
1. *Pricing:* All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise stated.
2. *Payment Methods:* We accept payments via major credit/debit cards, UPI, and net banking. Full payment must be received before order processing.
3. *Promotions:* Discounts and offers are subject to specific terms and conditions and may change without prior notice.

## Order Processing and Cancellation
1. *Order Confirmation:* Users will receive an order confirmation email upon successful payment.
2. *Order Cancellation:*
   - Users may cancel their order before it has been shipped by contacting customer support.
   - True Nirvana reserves the right to cancel orders in cases of pricing errors, payment issues, or fraudulent activity.

## Limitation of Liability
True Nirvana is not liable for:
1. Losses or damages caused by delays, third-party services (e.g., payment processors, courier partners), or improper use of products.
2. Any indirect, incidental, or consequential damages arising from the use of our website or services.

## Governing Law
These terms and conditions are governed by the laws of India, and any disputes will be resolved exclusively in the courts of Bengaluru, Karnataka.

## Amendments to Terms
True Nirvana reserves the right to update these terms and conditions without prior notice. Users are encouraged to review them periodically to stay informed of changes.

## Contact Information
Questions about the Terms of Service should be sent to us at *support@truenirvana.in*.

Address: 93 Padmavati Nilya, 4th Cross, Yellanhalli Road, Akshaya Nagar, 560068  
Business Phone Number: 81475 78962